Privacy Policy
İREM GARDEN HOTEL has accepted as a principle to ensure the confidentiality of the information shared by you who visit the website. For this reason, this "Privacy Policy" applies to the services operated by İREM GARDEN HOTEL. https://iremhotels.com.tr It has been created to inform you by explaining the terms and conditions regarding the use of personal data shared with the Company by Site users/visitors ("Data Owner") during the operation of the website ("Site") or generated by the Company during the Data Owner's use of the Site. The service offered by İREM GARDEN HOTEL will be briefly referred to as "Service".
What is Personal Data and Data Processing?
Within the framework of the "Privacy Policy", personal information related to your identity (name, surname, TR ID number, etc.), all kinds of information that can be associated with you, such as address and telephone information, professional information, IP address, bank account information ("Personal Data"), and a special type of Personal Data, which is a special type of this, includes race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, appearance and clothing, association, foundation or union membership, health, sexual life, criminal conviction and It refers to sensitive personal data such as your data regarding security measures and your biometric and genetic data (“Special Category Personal Data”) and constitutes the subject of this “Privacy Policy”.
Scope of Privacy Policy
As part of the service offered, İREM GARDEN HOTEL may collect, maintain and/or transfer personal information about you, the service user, within the scope of this "Privacy Policy". Such personal data processing activities are carried out in accordance with the Personal Data Protection Law No. 6698 (“KVKK”).
Our site contains links to third party websites and your data may be transferred to third parties. This "Privacy Policy" does not reflect the privacy practices of third parties to whom information is transferred, and İREM GARDEN HOTEL is not responsible for their privacy policies and/or personal data processing activities.
This "Privacy Policy" does not cover applications beyond the control of İREM GARDEN HOTEL, information collected by third party websites and/or platforms, information collected by third parties through links on the İREM GARDEN HOTEL website, or headlines, campaigns and other advertisements or promotions on third party websites sponsored and/or participated by İREM GARDEN HOTEL. İREM GARDEN HOTEL is not responsible for the transactions made regarding the personal data collected, stored and used by third parties through their own websites, and if you provide personal information on these sites and/or use / visit these sites, the privacy policy and terms of service on those sites apply.
Which Personal Data Are Processed?
Under this heading, some of your personal information is processed by the Company within the scope of the Services provided on the Site. This personal information may include: Your identity information, your contact information, your user/customer transaction information (necessary information directly related to your reservation, information about your stay and visit at the Hotel, information about your purchase of products or services, etc.), your payment information, information about the people staying with you, records regarding your marketing and communication preferences, your IP address, the pages you view on our site, data identifying your mobile device if you visit our site with your mobile device, and data that you explicitly choose and approve to give to us or from third parties. Any other information we can obtain with your explicit consent may be collected, processed and recorded by us.
Additionally, cookies are used on the Site to improve user experience, ensure efficient operation of the website and track statistical data. Some of the personal data mentioned above can be obtained using cookies, and by using the Site, users are deemed to have accepted the use of these cookies.
Data that is irreversibly anonymized is not considered personal data in accordance with KVKK, and processing activities related to this data are carried out without being bound by the provisions of this Privacy Policy.
For what purpose is your personal data processed?
Your personal information is to provide you with the service you request from İREM GARDEN HOTEL in the best possible way, to realize your demands and expectations with the products and services offered to you, to offer the desired level of hospitality and personal experience to our customers; Our business units carry out the necessary planning, evaluation and studies to benefit our customers from our products and services; Providing correspondence, notifications and reservation confirmations regarding our hotel management and accommodation services; Providing products and services by customizing them according to the tastes, usage habits and needs of the relevant people; Follow-up and evaluation of requests, suggestions and complaints from relevant persons, customer satisfaction management and implementation of planning, statistics and satisfaction evaluation studies within this scope; determining and implementing commercial, legal and business strategies; It may be processed for the purposes of ensuring the legal, technical and commercial-occupational security of the Company and the relevant persons who have a business relationship with the Company and for the conduct of business and commercial relations.
Your personal information may also be processed for purposes such as carrying out quality assessment and improvement studies in order to provide better and more reliable products and services and ensuring sustainability, and enabling third parties to perform technical, logistical and other similar functions on our behalf as service providers.
In addition, your personal information may be used to carry out advertising and marketing activities for our products and services, to inform you about promotions, campaigns, offers, newsletters, events and similar issues, and for other marketing communications, provided that you have your explicit consent.
We process your personal data that we collect for the above purposes based on one or more of the following legal reasons:
- Having your explicit consent,
- The provisions of the laws and regulations in force in the Republic of Türkiye require processing,
- It is necessary to protect the life or physical integrity of yourself or someone else when you are unable to give your consent due to actual impossibility,
- It is necessary for the performance of the contract we have concluded with you or your company,
- It is necessary to process your personal data in order to fulfill our legal obligations,
- Your personal data has been made public by you,
- It is necessary for the exercise or protection of our legal or contractual rights as a company,
- Processing of your personal data is necessary for our legitimate interest, provided that it does not harm your fundamental rights and freedoms.
We preserve all your personal data that we process, in accordance with the periods required by KVKK and other legislation, and in any case, by taking all necessary administrative and technical measures as long as the above legitimate purposes are not eliminated.
With whom is your personal data shared?
The Company may transfer personal data of the Data Owner to third parties at home and abroad who provide services to our Company, in order to achieve the purposes specified in this Privacy Policy, limited to the purpose of providing such services.
The Company may use your personal data to improve the Data Owner's experience (including improvement and personalization), to ensure the security of the Data Owner, to detect fraudulent or unauthorized use, to conduct operational evaluation, to resolve errors related to Site services and to achieve any of the purposes set out in this Privacy Policy; It may be shared with third parties such as outsourcing service providers, including those who send SMS, e-mail and newsletters, law firms, authorized institutions and organizations, research companies, service providers and consultancy firms from which we receive support in the fields of storage, archiving, information technology support (server, hosting, software, cloud computing, etc.).
In addition, some of the personal data specified in this "Privacy Policy" and obtained by İREM GARDEN HOTEL may be shared with advertisers only in aggregate form, together with information about other users, in order to ensure that advertisements can be adapted to the target audience. In this context, no personal information is given, it is only used as a group to make some analyzes regarding user trends, to perform statistical studies by anonymizing the information, and for segmentation purposes.
İREM GARDEN HOTEL may disclose your personal data for any of the following reasons:
- In line with legal requirements,
- In order to comply with administrative and judicial procedures and requests of administrative or judicial authorities,
- In order to enforce the terms of service,
- In order to protect its activities,
- In order to take reasonable measures to protect the rights, privacy, security or property of İREM GARDEN HOTEL, you or third parties, or to make it possible to limit the damages that may be encountered.
Only the Users can access all the information they share on the Site and only they can change this information. It is not possible for any third party other than İREM GARDEN HOTEL to access or change this information without your consent.
When you make a transaction on the Site, you agree to provide your financial information to third parties (banks, credit card companies, etc.) that are necessary to carry out your transaction. The information to be shared includes all necessary financial information, including credit card number, expiration date, CVV2. Such information is not processed or stored by İREM GARDEN HOTEL. However, the current summary transaction information regarding the transaction in question can be processed by İREM GARDEN HOTEL without including credit card and/or bank account information.
What are your rights as a data owner?
Learning whether your personal data has been processed, requesting information about it if it has been processed, learning the purpose of processing and whether it has been used in accordance with its purpose, learning whether personal data has been transferred domestically or abroad, requesting the correction of incomplete or incorrectly processed personal data, requesting the deletion or destruction of personal data in case the reasons requiring processing are eliminated, requesting information regarding this situation in case personal data is transferred to third parties, objecting to the emergence of a result against you by analyzing the processed data exclusively through automatic systems, objecting to the emergence of a result against you by analyzing the processed data exclusively through automatic systems, requesting the correction of incomplete or incorrectly processed personal data. You can exercise your rights such as requesting that necessary measures be taken to ensure that it is processed in accordance with other legislation.
To exercise these rights, contact İREM GARDEN HOTEL. info@iremhotels.com.tr You can apply at.